Privacy Policy | Discord-Buddy.com

Last updated: 12/26/25

Thank you for using Discord-Buddy.com (“we”, “us”, “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website discord-buddy.com and interact with our services, including the Discord Buddy bot.

By accessing or using our services, you agree to the terms of this Privacy Policy.


1. Information We Collect

1.1. User-Provided Information

When you log in with Discord or use our services, we may collect:

  • Discord username(e.g., @User)
  • Discord User ID
  • Server ID and channel information relevant to features you enable

This data helps us operate and personalize the Discord Buddy experience and provide guild-specific features and settings.

1.2. Bot Metadata

Depending on which features you enable, the Discord Buddy bot may record limited data such as:

  • Basic message metadata (for example, character count for messages when message filtering or specific features are enabled)
  • Ticket or support conversation content and metadata, if your server enables ticket or logging features
  • Configuration settings for your guild (such as channels, roles, and feature flags you configure)

This information is used strictly for providing and improving bot features and is not used for advertising or sold to third parties.

1.3. Automatic and Log Data

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Referring URLs and pages visited
  • Time and date of visits and other usage statistics

This information is used to maintain security, monitor performance, and improve our services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and Discord Buddy bot
  • Offer and customize features for your Discord server
  • Store and apply your guild configuration and preferences
  • Monitor service performance and improve functionality
  • Respond to support requests and communicate with you
  • Detect, prevent, and address technical issues, abuse, or misuse of the service

We do not sell your personal information to third parties.

3. How We Share Your Data

We only share information in limited circumstances, as described below:

3.1. Service Providers

We may share data with trusted third-party service providers who help us operate our services, such as hosting providers, database services, or error-tracking tools. These providers are only authorized to use your data as necessary to provide services to us.

3.2. Legal Requirements

We may disclose your information if we believe such action is necessary to:

  • Comply with a legal obligation or lawful request
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

3.3. Server Administrators and Bot Permissions

Data sent to the Discord Buddy bot (such as messages related to support tickets or logging features) may be visible to server administrators and other users according to the permissions and configuration of your Discord server. We do not control how server owners or administrators use that data.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Remember your session and login status
  • Improve website performance and user experience
  • Gather aggregate analytics about how the site is used

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect some functionality of the website.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Provide and maintain our services
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce our agreements

Configuration data and logs related to your Discord server may be retained while your server remains connected to the bot and for a reasonable period thereafter. Ticket logs or other content may be retained based on your server’s configuration or until you request deletion where applicable.

6. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices & Rights

7.1. Access, Correction, and Deletion

Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information. To make such a request, please contact us using the details provided in the Contact Us section below. We may ask you to verify your identity before responding.

7.2. Server-Level Configuration

If you are a Discord server owner or administrator, you may be able to limit what data is collected by enabling or disabling particular features of the Discord Buddy bot inside your server configuration. For example, you can disable certain logging, ticket, or tracking features to reduce what is stored.

7.3. Opt-Out of Certain Data Collection

If you do not want certain data to be stored (such as ticket transcripts or specific logs), you can:

  • Turn off the relevant features in your Discord Buddy configuration
  • Remove the bot from your server
  • Contact us to request deletion of stored data where feasible

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete it as soon as possible.

9. International Users

If you access our services from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in that country. By using our services, you consent to the transfer of your information to these locations, which may have data protection laws that are different from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, or if you would like to make a request regarding your data, you can contact us at:

Email: privacy(at)discord-buddy.com